About the clinical outcome form for appointments

During an appointment, you complete a clinical outcome form. Nervecentre uses the information in the form to generate letters about the clinical outcome of the appointment.

About the clinical outcome form for appointments on a mobile

You can't do this on a mobile.

About the clinical outcome form for appointments on a desktop

  1. An appointment is booked in Nervecentre.

    Read more about booking an appointment

  2. The patient arrives and the appointment starts.

    For face-to-face appointments, an office administrator records whether the patient arrived, Did Not Attend (DNA Did Not Attend.), or cancelled.

    Read more about recording that a patient arrived

    Read more about recording that a patient didn't attend

    For other types of appointment, a clinician records when the appointment started. For example, the telephone appointment started.

    Read more about recording that an appointment started

  3. A clinical outcome form for the appointment is added.

  4. A clinician completes the clinical outcome form.

    They can do this during and after the appointment.

    Progress is saved automatically.

    Read more about completing the clinical outcome form

  5. Optional: transcription.

    1. The clinician sends the clinical outcome form for transcription

    2. A member of staff transcribes clinical notes that contain audio

    3. The clinician reviews the transcription before submitting the form

    Read more about clinical notes that contain audio

    Read more about transcribing audio clips

  6. The clinician sends letters about the appointment to relevant people.

    Nervecentre uses the information in the form to generate these letters.

    Read more about sending letters about the clinical outcome of an appointment

  7. An office administrator records the administrative outcome of the appointment.

    Read more about recording the administrative outcome

You can view the clinical outcome form for an appointment from  Outpatients > Patient Detail > Case Notes.

Shows the form and any letters associated with the form.

Select a form or letter to view it.

Select to view the history of the form or to view letters.

Read more about viewing the history of case notes

Read more about viewing and printing letters

Shows the clinical outcome form.

Complete all mandatory fields. Mandatory fields are marked .

Read more about completing the clinical outcome form

The fields you see depend on your organisation.

The bottom of the form.

The labels you see on the buttons might be different. What you see depends on your organisation.

End of Appointment

(Submit)

Select this to choose one of the following options.

Outcome Complete and Send Letter

Select this when the form is complete and you want to send letters.

Nervecentre marks the appointment as completed.

Outcome Complete, Transcription Required

Select this when the form is complete and audio clips in the form need transcription.

Nervecentre marks the appointment as completed.

Outcome Complete, Letter Not Ready

Select this when the form is complete but you don't want to send letters yet.

Nervecentre marks the appointment as completed.

Neither Outcome nor Letter Ready

Select this when the form is not complete and you want to save your progress.

Nervecentre saves progress automatically.

Submit and Send Letter

Select this when the form is complete and you want to send letters.

This button appears after you select Undo Transcription Required or Outcome Complete, Letter Not Ready.

Cancel Form

Select this to cancel the form.

Transcription Required

Select this when the form is complete and audio clips in the form need transcription.

This button appears after you select Undo Transcription Required.

Undo Transcription Required

Select this when the form was sent for transcription but the form doesn't need transcription.

This button appears after you select Outcome Complete, Transcription Required or Transcription Required.

Transcription Complete

Select this when transcription is complete.

This button appears after you select Outcome Complete, Transcription Required or Transcription Required.

Undo Transcription Complete

Select this when transcription was marked as complete but transcription is not complete or incorrect.

This button appears after you select Transcription Complete.
Related articles